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Kickstart opportunity | Recruitment Customer Service Administrator. (25hr pw)

Kickstart opportunity | Recruitment Resourcer.

SupplyNow is one of the UK's leading disruptive recruitment EdTech platforms.

Founded in 2016 with a simple mission to provide a better staffing solution to both schools and candidates by using technology.

The SupplyNow app creates a direct connection between schools and supply staff. With considerably lower margins, no recruiters or commission schemes, just a friendly Supply Support Team, we can pay supply staff more and charge schools up to 20% less

We believe this is the future of Education Recruitment.
As part of the education sector, we have been long term campaigners of education, work experience and giving back. Transparency and fairness are at the heart of everything we do, so we are delighted to have been selected for Kickstart funding.

This funding means we are able to further grow our business and spread our message of change, with the appointment of a new member of our close-nit, dedicated and professional team.

If you are: -
• Aged between 16-24
• Currently receiving Universal Credit
• Have an allocated Work Coach at the DWP
• Not in full-time education
• Looking for a new, challenging and rewarding career in recruitment tech then we could have the role for you.

As Customer Service Administrator you will work as part of the Relationship and Success Team, you will work between the Relationship and Success Team Manager and the Compliance Manager and will play a key role in the candidate experience.

As a tech company our human connection is less frequent than standard agencies so its vital that we make the right contact in a professional and knowledgeable manner.

Our Supply Heroes’ mean the world to us so you will need to have exceptional customer service skills to maintain hundreds of candidate relationships.

Your duties will include: -
• Inbound reception duties
• Outbound customer service calls
• App support – you will help the candidates get the best from our app
• Writing and posting adverts to attract new candidates.
• Onboarding applicants to our app

Key Skills
Computer literate
Great personality and exceptional customer service skills
A good understanding of apps at a user level
Good telephone manner
Be highly proficient in English, with excellent written grammar and spelling

You will start your role Initially based out of our head office in the beautiful Broadgate Tower, here you will receive all onboarding and training and we will supply you with the tech and access needed to perform your role. Once proficient and confident in the role we will allow the option for a combination of office-based and work from home.

The funding allows us to offer you the role for a maximum of six months, however, we hope with your successful contribution to the growth of the business to be able to offer you a full-time contract at the end of the duration.

You will be working up to 25 hours a week, with the potential for this to increase.

Ready to apply?
To qualify for work with SupplyNow you need to have the relevant qualifications for the job role you are applying for and a minimum of three months UK classroom experience in a mainstream school, this must be inside the last 2 years.

If this is you, then download our app today. You will be able to instantly view your work matches and register your interest in jobs for automatic shortlisting.

Just click the link here Download App – it takes just 60 seconds!

If you do not have the above minimum experience, then sadly we don't be able to process your application.

Who are SupplyNow?
We have spent long enough listening to those working "on supply" explain how low the pay is and how much of the money is swallowed up by inefficiency and commissions. We know how it all works and we know some clever IT people, so we realised there was another way. Hey presto, SupplyNow.

See how it works – here

We do like all the best bits of an agency, without some of the things you told us you do not like.

How it works
Due to the unique way in which our app works you will be able to instantly express your interest in any or every opportunity that our client schools offer. It's this transparency that our Supply Hero's love.

We offer daily bookings, long term assignments and even permanent appointments in our app, you're in control, you tell us what you want to hear about. Plus, with our PAYE payment method, you can be confident that you are keeping more of the money you earn.

Just click the link here Download App

Important stuff: We undertake all required safeguarding checks in accordance with the DfE guidance 'Keeping Children Safe in Education'. Therefore, as part of these checks you will be required to hold or apply for an Enhanced DBS Disclosure, if you do not hold a DBS on the update service, we are happy to process one for you at your cost.

   London, London

  Full Time

£   £8.50 - £10.00 / Hourly

Date Posted:  06/09/2021
Start Date:  27/09/2021
Closing Date:  30/09/2021
Category:  Other

We are proud to have been nominated as a Finalist for Startup of the Year at the Bett Awards 2018